Shipping policy

UK Orders:
Standard Delivery is £5.95 1st Class Recorded Delivery or £4.95 2nd Class. We aim to dispatch all parcels within 48 hrs although most are dispatched on the same day ( Monday to Friday ). All parcels are sent by Royal Mail 1st Class Recorded Delivery and will require a signature.
Next Day Delivery is £8.99 and available Monday to Thursday before 2 pm ( excludes public holidays ).
Saturday Next Day Delivery is £13.99 on orders processed before 2pm on the Friday ( excludes public holidays ).

International Orders:
All International Orders are dispatched via Royal Mail International Signed For Delivery and are priced as follows:

Europe - £19.99 per order

Rest of the World - Prices vary depending on order size, starting from £29.99.

All parcels require a signature on arrival. If you are not at home the parcel is left at the Post Office for your collection, the Postman should leave a card through the door to inform you. If the parcel is not collected by a certain date it is returned to us, in this situation we do not refund the shipping charge and we charge to resend the parcel. You will receive an email confirmation once your parcel has been dispatched.  Customs & Duty charges may be applicable and are to be paid by the customer. 

We aim to dispatch items within 2 days although most parcels are sent the same day (Monday to Friday).

We expect most European parcels to take around 3-4 days, Rest of World around 7-14 days.

For further information then please contact us via email at mariposachildrensboutique@hotmail.co.uk

We ship Worldwide.

 

Returns:
Items purchased online from Mariposa Children's Boutique can be returned for a refund or exchange within 14 days, provided they are returned in the original condition with tags attached. This does not apply to items purchased via the payment plan scheme.

Pre-Order & Handmade pieces are NON-REFUNDABLE or exchangeable.  These items are made to order especially and can not be changed once ordered. 

Sale items are non refundable or exchangeable.

The cost of returning the item is to be covered by the customer. We suggest you use Recorded Delivery, as refunds will not be issued for any items that fail to reach us.

Refunds are processed within 7 working days from when the goods are received - refunded back to the original purchase method. Delivery charges are non-refundable except where an item is faulty. In the case of a faulty item, the cost of returning the item to us will also be refunded.

In addition to this returns policy, under the UK’s distance selling regulations, you have the right to cancel the purchase contract within 7 days. Your statutory rights are not affected.