How can we help?

FAQ's

Ordering

What size should I buy?

If you’re not quite sure which size is right for you, refer to our size guides when available on the product pages. Spanish sizing runs small compared to UK sizing so we advise that you go up a size.

Can I cancel my order?

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. Please note SALE items are non-refundable or exchangeable.

Shipping, Returns & Exchanges

We use Royal Mail tracked, and local courier partners. You’ll be asked to select a delivery method during checkout.

What is the shipping policy?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

Get in touch - mariposachildrensboutique@hotmail.co.uk

Have questions about your order, or a general enquiry?