Klarna T&C's - Buy Now Pay Later

Mariposa Children's Boutique are pleased to offer in partnership with Klarna the option to Buy Now Pay Later to help our customers spread the cost of their orders.

With Klarna, you can pay 30 days after you order ! Simply select Klarna Pay Later at the checkout.

  • Klarna gives you 30 days to pay, no fees or interest if you pay within 30 days

  • No account sign-up required

  • You must be over 18 or over. Subject to financial circumstances

  • No credit card application

  • Receive your goods first, pay later

  • Klarna will contact you with payment instructions

 

 

What is Klarna?

Klarna was founded in 2005 in Stockholm, Sweden with the aim of making it easier for people to shop online. Klarna is now one of Europe’s largest banks and is providing payment solutions for 60 million consumers across 89,000 merchants in 14 countries. Klarna offers direct payments, pay after delivery option

I have been asked to go to Klarna's site is this correct?

If you have chosen to Pay After Delivery with a 30 day grace period, Klarna will send you an email with further details on how to pay. Your email will contain a link to Klarna where you can settle your payment with your credit or debit card. If you do not pay Klarna within the grace period, late fees may apply.

How does Klarna pay after delivery work?

After Mariposa Children's Boutique has sent your order, you will receive an email with payment instructions.  Please always check your Junk folder if no email has been received.

If I am eligible for pay after delivery, does a credit search take place against me?

No, neither Mariposa Children's Boutique or Klarna run credit searches against you that could impact your credit rating. Klarna may run a quotation search which is an enquiry which only you, and no other companies, can see and which does not affect credit scoring.

What details are needed when I make a purchase?

If you want to make a purchase with Klarna you need to provide your name, address and email address. For some orders you may need to provide your mobile number or date of birth, too. All information will be sent to your email address, including payment reminders and links to your online statements. It's very important, that you give us the correct details, as otherwise you will not receive the payment information and so be liable for delayed payment fees.

I have been asked to go to Klarna's site. Why is this?

If you have chosen to Pay After Delivery with a 30 day grace period, Klarna will send you an email with further details on how to pay. Your email will contain a link to Klarna where you can settle your payment with your credit or debit card. If you do not pay Klarna within the grace period, late fees may apply.

What are my payment options with Klarna?

You can pay immediately with debit or credit card (Visa/Mastercard) in the checkout or take advantage of our Buy Now Pay Later payment option, where you can pay for the goods once you have received them via debit or credit card. 

Is my payment information safe?

Klarna processes payment information securely. No card details are transferred to or held by Mariposa Children's Boutique. All transactions take place via connections secured with the latest industry standard security protocols.

Have you received my payment?

If you pay by card, Mariposa Children's Boutique will confirm your order right away. If paying by Pay After Delivery, Klarna will send you a payment confirmation to the email address that you have used for your order. If you have made a payment but not received the payment confirmation, you can always check the status of your order and payments by logging in at www.klarna.com

What should I do if I want to cancel my order?

Please contact us as soon as possible on 07706796618 or via email at mariposachildrensboutique@hotmail.co.uk

With Buy Now Pay Later, what should I do if I want to return part or all of my order?

Please contact us as soon as possible. No refunds will be given exchange only.

What happens to my invoice, when I've returned the goods?

Once the store has received the return (partial or full) and you have received their confirmation of this, you will continue to pay monthly for your order as the return will be turned into the returnable value for an exchange.

Why can I not pay with the pay after delivery option?

Although Pay After Delivery is widely promoted it is not always universally available. The Pay After Delivery method is automatically generated by algorithms that are dependent upon a number of factors including amount of order, the e-store, previous order history and item availability. Alternatively, you are able to complete your order by paying by credit or debit card at the checkout.

If you have any issues, please do not hesitant to contact our customer service team, or Klarna directly.

My application hasn't been accepted?

Unfortunately, Klarna is a third party payment service and Mariposa Children's Boutique has no control over the decisions made by the service. If you aren’t accepted by Klarna then please contact them directly.

How can I contact Klarna?

If you have any questions about your credit card payment or invoice, you can contact Klarna through www.Klarna.co.uk/personal

Visit Customer Service for Live Chat or call 020 300 50833 Monday - Saturday 9.00 AM - 6.00 PM, closed Sunday.

 

 

 

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment methods. Payment is to be made to Klarna.

  • Pay in [14] days: The payment period is 14 days from shipment of the goods or tickets/ availability date of the service. You can find the complete terms and conditions for the markets where this payment method is available here: United KingdomGermanySwedenNorwayDenmarkFinlandAustria and the Netherlands.
  • Slice it: With the financing service from Klarna you can pay your purchase in flexible or fixed monthly instalments according to the conditions stated in the checkout. The instalment payment is due at the end of each month after submission of a separate monthly invoice by Klarna. Further information regarding Slice It including terms and conditions and Standard European Consumer Credit Information you can find here for the markets where this payment method is available: Austria, the United KingdomGermanySwedenNorwayDenmark and Finland.
  • Direct banking: Available in Germany, Austria and the Netherlands. Your account will be debited directly after placement of your order.
  • Direct Debit: Available in Germany, Sweden, Austria and the Netherlands. Your account will be debited after shipment of the goods or tickets/ availability date of the service ​or in case of a subscription in accordance with the timelines communicate​d. You will be notified about the date(s) by email.
  • Card Payments: Available in Germany. The amount will be reserved on your card and will be debited after shipment of the goods or tickets/ availability date of the service. In case of a subscription the amount will be debited in accordance with the timelines communicate​d.

The payment methods Pay in [14] days, Slice It and direct debit are only available in case of a positive credit assessment. For this purpose, during the order process and handling of your purchase, we forward your data for an address and credit check to Klarna. We can only offer you the payment methods available based on the result of the credit check. General information about Klarna and the user terms per country can be found on klarna.com. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.